User Terms

Terms of Service for Businesses

Bravado Network Terms of Service for Businesses 

Last Updated: April 26, 2024
PLEASE READ THESE BRAVADO NETWORK TERMS OF SERVICE FOR BUSINESSES AND OUR PRIVACY POLICY CAREFULLY. BY USING OUR SERVICES, YOU AGREE TO THESE TERMS OF SERVICE.

Welcome to the Bravado Network, Inc. (“Bravado”, “we”, “us”, or “our”)’s website located at https://www.bravado.co (the “Site”). On our Site and through our mobile application (the “App”) we offer certain platforms that provide, among other things, information, forums, and networking opportunities to sales professionals.  

These Bravado Network Terms of Service for Businesses apply to businesses or companies (a “Business”, “you” or “your”) seeking to obtain a referral on a Member (as defined below) or engage a Member as an independent contractor or an employee.   

To make these Terms (as defined below) easier to read, our Site, services of connecting Businesses with Members offered via the Site, and App are collectively called the “Services.”  

Also, if you are (1) a sales professional seeking opportunities as a contractor or employee with Businesses (“Members”) or (2) an individual person (e.g. managers, business counterparts, clients, decision-makers, etc.) that has been contacted by a Member to provide his/her/their review, testimonial or recommendation or share his/her/their professional experience working with the requesting Member (each such reviewing person, a “Reviewer” and each such review, testimonial or recommendation, a “Testimonial”), then the Bravado Network Terms of Service for Users (https://info.bravado.co/bravado-network-terms-of-service-for-users) apply to you. The term “Users” means any Member and/or Reviewer. 

Agreement to Terms

The Services are provided by Bravado, and these Bravado Network Terms of Service for Businesses are entered into by and between Bravado and Business (in your capacity as a Business), and together with our Privacy Policy, the Bravado Commission Points Program Terms, and any documents incorporated by reference (collectively, these “Terms”) govern your access to and use of the Services. By using our Services, you represent and warrant that you are at least 18 years of age, and you agree to be bound by these Terms. If you don’t agree to be bound by these Terms, do not use the Services. If you are accessing and using the Services on behalf of a company (such as your employer) or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms. In that case, “you” and “your” will refer to that company or other legal entity. Employees of Businesses may accept these Terms of Service at different times, however, the most recently accepted version will apply to the Business and all employees, superseding any prior acceptances.  

Changes to Terms or Services; Order of Precedence

We may modify the Terms (including the pricing) at any time, in our sole discretion. If we do so, we’ll let you know either by posting the modified Terms on the Site or through other communications. It’s important that you review the Terms whenever we modify them because if you continue to use the Services after we have posted modified Terms on the Site, you are indicating to us that you agree to be bound by the modified Terms. If you don’t agree to be bound by the modified Terms, then you must not use the Services anymore. Because our Services are evolving over time we may change or discontinue all or any part of the Services, at any time and without notice, at our sole discretion.  

These Terms will govern and control your use of the Services and interactions with the Site from the date these Terms were last updated (“Update Date”) and afterward entered into prior to the Update Date.  With respect to any Contractor Opportunity (as defined below), in the event of any conflict or inconsistency between these Terms and the Flex Rep Agreement or Master Service Agreement, Statement of Work or Order Form for such Contractor Opportunity, these Terms will govern and control. For clarity, though, the pricing and payment terms, duration of the engagement and terms regarding qualified meetings or qualified deals from your Statement of Work and Order Form will still apply to such Contractor Opportunity (as those specific terms are not addressed for each applicable Contractor Opportunity in these Terms).

Fees

Bravado may offer you the opportunity to access and use the Services and receive Sales Services from Contractors under different fee structures, depending on your specific hiring needs, use cases for Contractors and relationship with Bravado. In those cases, Bravado and you will enter into a separate written agreement outlining the applicable fees and pricing terms (“Order Form”). 

Except as set forth in the Order Form, if any, the following terms on fees apply to you: 

“Business Specific Terms” means, either (1) the Order Form, (2) if none exists, the Pricing Page made available to you during your sign-up process, or (3) if not available then, either in whole or in part, the Pricing Page (bravado.co/flex). 

Initial Period for Contractor Opportunities.  Bravado may offer an initial implementation period for Contractor Opportunities designed to establish go-to-market guidelines, set data-driven sales targets, and otherwise streamline the onboarding and training, if and as described in the Business Specific Terms (“Phase 1”) in exchange for a one-time fee (the “Set-up Payment”). The payment terms for the Set-up Payment will be outlined in the Business Specific Terms. 

Subscription for Platform Access or On-Demand Sales Team Access. Following the initial training and implementation period, if any, Bravado requires you to purchase, at the pricing and rates described in Business Specific Terms, one of the following subscriptions for either Platform Access or On-Demand Sales Team Access, either on a monthly, quarterly or annual basis (your “Subscription Period”), for:

  • access and use of the Services, including access to Bravado's extensive network of hundreds of thousands of top sales professionals for full-time or part-time (“On-Demand”) team staffing (the “Platform Access Subscription”); and,

  • the engagement of a certain team of Contractors (the “On-demand Sales Team Subscription”), as further described in the Business Specific Terms, if the Business plans to use the Services for Contractor Opportunities. 

Engagement Fees. In connection with engaging a Contractor for a Contractor Opportunity, you must also pay, at the pricing and rates described in the Business Specific Terms, the aggregate amount due for each Contractor that you engage in connection with your Contractor Opportunities based on such Contractor’s performance, including, for example, in connection with a qualified meeting or qualified deal initiated by such Contractor, as further described in the applicable Statement of Work (the “Engagement Fees”).  You must pay the Engagement Fees in accordance with the payment terms outlined in such Statement of Work.  If you terminate a Contractor Opportunity early, you will owe the applicable Engagement Fees immediately. 

Employment Opportunity. In addition, Bravado requires you to make a one-time payment to Bravado in connection with a successful placement for a full-time Employment Opportunity (“Success Payment” or “One-Time Success Payment”). The placement rate for full-time Employment Opportunities is a rate of 20% of base salary per hire, unless otherwise stated in the Business Specific Terms or Order Form. The placement rate for active Flex customers offering a Flex Rep(s) from their On-Demand Sales Team a full-time Employment Opportunity is 15% of base salary per hire, unless otherwise stated in the Business Specific Terms or Order Form. You must make the Success Payment within 7 days following the Employment Opportunity start date for the applicable candidate. For clarity, you must also still pay the applicable Member who you employed the salary and any incentive compensation in accordance with the employment agreement between such Member and you. 

Transaction Terms. Whether you purchase any subscription-based fees or make any other transactions, including (i) purchasing a Platform Access Subscription and/or Contractor Subscription (a “Subscription”),  (ii) paying the Engagement Fees or (iii) making a Set-up Payment or Success Payment (each of clauses (i) through (iii), a “Transaction”), you expressly authorize us (or our third-party payment processor) to charge you for such Transaction and subsequently pay the Engagement Fee to the applicable Contractor, less taxes (if applicable), processing fees and any other fees to which Bravado collects or is entitled. We may ask you to supply additional information relevant to your Transaction, including your credit card number, the expiration date of your credit card and your email and postal addresses for billing and notification (such information, “Payment Information”). You represent and warrant that you have the legal right to use all payment method(s) represented by any such Payment Information. When you initiate a Transaction, you authorize us to provide your Payment Information to third parties so we can complete your Transaction and to charge your payment method for the type of Transaction you have selected (plus any applicable taxes and other charges). You may need to provide additional information to verify your identity before completing your Transaction (such information is included within the definition of Payment Information). By initiating a Transaction, you agree to the pricing, payment and billing policies applicable to such fees and charges, as posted or otherwise communicated to you. All payments for Transactions are non-refundable and non-transferable except as expressly provided in these Terms. All fees and applicable taxes, if any, are payable in United States dollars. If you fail to pay any payment or fee described hereunder (or in the Business Specific Terms) when due, late charges will accrue at the rate of 1.5% per month or, if lower, the highest rate permitted by applicable law and Bravado or the Contractor may suspend the Services or Sales Services, respectively, until all payments are made in full.

Subscription-Based Fees. If you purchase or are required to pay a Subscription, you will be charged the applicable Subscription fee, plus any applicable taxes, and other charges (“Subscription Fee”), at the beginning of your Subscription Period and such Subscription Fee will auto-renew monthly, quarterly or annually thereafter, depending on your Subscription Period, at the then-current Subscription Fee. BY PURCHASING A SUBSCRIPTION, YOU AUTHORIZE BRAVADO TO INITIATE RECURRING NON-REFUNDABLE PAYMENTS AS SET FORTH IN THIS SECTION. If you purchase a Subscription, we or our third-party payment processor will automatically charge you each month, quarter or year, depending on your Subscription Period, following the commencement of your Subscription, using the Payment Information you have provided until we or you terminate your Subscription in accordance with these Terms. For any annual Subscriptions, no less than thirty (30) days and no more than sixty (60) days before your Subscription term ends, or otherwise in accordance with applicable law, Bravado will send you a reminder with the then-current Subscription Fee. By agreeing to these Terms and electing to purchase a Subscription, you acknowledge that these subscriptions have recurring payment features and you accept responsibility for all recurring payment obligations prior to cancellation thereof by you, Contractor or Bravado in accordance with these Terms (and Business Specific Terms, the Order Form, and/or Statements of Work). 

Cancelling Payments or Fees. YOUR PURCHASE IS FINAL AND YOU WILL NOT BE ABLE TO CANCEL THE PURCHASE AND/OR RECEIVE A REFUND OF YOUR FEES OR PAYMENTS HEREUNDER, INCLUDING THE SUBSCRIPTION FEES, ENGAGEMENT FEES, SET-UP PAYMENT OR SUCCESS PAYMENTS AT ANY TIME. But if something unexpected happens in the course of completing a Transaction, we reserve the right to cancel your Transaction for any reason; if we cancel your Transaction we’ll refund any payment you have already remitted to us for such Transaction. Without limiting the foregoing, you may cancel your Subscription in accordance with the “Termination” section below, but please note that such cancellation or adjustment will be effective at the end of the then-current Subscription Period. YOU WILL NOT RECEIVE A REFUND OF ANY PORTION OF THE SUBSCRIPTION FEE PAID FOR THE THEN CURRENT SUBSCRIPTION PERIOD AT THE TIME OF CANCELLATION. You will be responsible for all fees (plus any applicable taxes and other charges) incurred for the then-current Subscription Period, including the Set-up Payment, Subscription Fees and Success Payments. If you cancel, your right to use the Services will continue until the end of your then current Subscription Period and will then terminate without further charges. FURTHER, IF YOU, A FULL-TIME HIRE, OR A CONTRACTOR TERMINATES AFTER A SUCCESS PAYMENT, PLATFORM ACCESS SUBSCRIPTION, OR CONTRACTOR SUBSCRIPTION FEE HAS BEEN PAID DURING YOUR SUBSCRIPTION PERIOD, YOU WILL NOT BE ENTITLED TO ANY REFUND. As between Bravado, Member and Business, Business is solely responsible for accurately determining, collecting, reporting and paying all applicable state and federal sales, income and other taxes.

Termination

We may terminate your access to and use of the Services, at our sole discretion, at any time and without notice to you. 

You may terminate these Terms (i) if we materially breach these Terms, and such breach remains uncured 30 days after you provide us with written notice of such breach or (ii) by cancelling your Subscription with at least 14 days written notice before the end of the then-current Subscription Period. By cancelling your Subscription, you also agree to terminate all access and use of the Services and/or all of your active Contractor Opportunities.    

You may terminate a Contractor Opportunity for convenience by providing Bravado with 14 days’ prior written notice.  You acknowledge that Contractors also have a right to terminate a Contractor Opportunity for convenience by providing Bravado with 14 days’ prior written notice. 

For the notices contemplated under this Section: 

  • If you have an Order Form, you must email the account manager specified therein via email and cc hello@bravado.co. 

  • In all other cases, you can terminate by emailing hello@bravado.co or via termination features in your account, if available. 

Upon any termination, discontinuation or cancellation of Services or your Business Member Account, the following provisions will survive: Feedback, Content and Aggregate Data Ownership, Responsibility and Removal; Deliverables; IP Ownership; Confidentiality; Fees (but solely for any outstanding amounts); Termination; Disclaimers; Indemnity; Limitation of Liability; Dispute Resolution, and General Terms.  The term and your termination rights for any Contractor Opportunity will be set forth in the applicable Statement of Work.  

Warranty Disclaimers

YOUR USE OF THE SERVICES, ITS CONTENT AND ANY AMENITIES OR ITEMS OBTAINED THROUGH THE SERVICES IS AT YOUR OWN RISK. WE CANNOT AND DO NOT GUARANTEE OR WARRANT THAT FILES AVAILABLE FOR DOWNLOADING FROM THE SERVICES WILL BE FREE OF VIRUSES OR OTHER DESTRUCTIVE CODE. YOU ARE RESPONSIBLE FOR IMPLEMENTING SUFFICIENT PROCEDURES AND CHECKPOINTS TO SATISFY YOUR PARTICULAR REQUIREMENTS FOR ANTI-VIRUS PROTECTION AND ACCURACY OF DATA INPUT AND OUTPUT, AND FOR MAINTAINING A MEANS EXTERNAL TO OUR SITE FOR RECONSTRUCTION OF ANY LOST DATA. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SERVICES OR ANY AMENITIES OR ITEMS OBTAINED THROUGH THE SERVICES OR TO YOUR DOWNLOADING OF ANY CONTENT POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

THE SERVICES AND ITS CONTENT AND ANY AMENITIES OR ITEMS OBTAINED THROUGH THE SERVICES ARE PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, WE EXPLICITLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. We make no warranty that the Services (including any connections made or suggested via the Services), the Contractor Opportunities or Employment Opportunities will meet or satisfy your expectations, assumptions or requirements. We also make no warranty that the Services will be available on an uninterrupted, secure, or error-free basis. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness, availability, copyright compliance, legality, decency, or reliability of any information (including generated by the Beta Services) or Content on the Services. The foregoing does not affect any warranties which cannot be excluded or limited under applicable law. You are solely responsible for, and assume all risks associated with any information generated by the Beta Services and Business Content (including Testimonials) that you or your Reviewer submits and Sales Services. In the event that you have a dispute with any Member, Business or Reviewer, you agree to address such dispute directly with the other party and you release Bravado (and our officers, directors, agents, investors, subsidiaries, and employees) from any and all claims, demands, or damages (actual or consequential) of any kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such dispute.